[Resolved]  Narayana Multi Speciality Hospital — Emergency Patient Not given correct treatment

Address:

Gurgaon

I took my 74 yr old Father to Narayana Hospital, Gurgaon on 11th Jan where he had to undergo CPR. Patient MRN # [protected]. The hospital did a chest X-ray and brain CT . The hospital admitted him in ICU and referred him to Neurology department. The hospital billed me 1.2 lacs for 24 hrs and hence, I got him discharged on LAMA as their bill was beyond my affordability. On discharge, they only gave us the x ray and CT scan films but didn't give us the reports. i showed the film to a different doctor and he mentioned that the films are showing pneumonia while the discharge summary showed no medication given to treat Pneumonia. Today, my father's situation has worsened because he was not given correct treatment inspite of being admitted to ICU. Can this be taken up as a matter of serious concern with the hospital as they have been highly irresponsible in treating an ICU patient. The hospital needs to give us an immediate resolution for this. They need to send across the right doctors to our home to cure him as he is not in a sitiation where we can take him to the hospital anymore.