Narayana Multi Speciality Hospital — not responding properly & appointments cancel

 
3 Reviews
Bangalore South, Karnataka, India
 Bhanu prasad poola on Nov 16, 2018
Not responding properly in second visit and postponed appointment after 3 days. In first visit doctor Lavanya Kiran written scan and blood test to take on emergency and ask us to visit hospital with the reports immediate next day, but after reaching the hospital in city traffic peak hours. Now hospital staff is not attending/ giving the proper response to us.In emergency we came to your hospital, but they not responding.
If Same reapeat again we raise a complaint against hospital and doctor in consumer forum.

Complaint Status


[Nov 17, 2018] Narayana Multi Speciality Hospital customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Bhanu Prasad,

We are extremely sorry for the inconvenience caused. Request you to share your concern with MRN number, contact number on [protected]@narayanahealth.org so that our team can contact you to resolve the issue at the earliest.

Regards,
Narayana Health
Why the stuffs are misguided to patient party? Discharge process is running from last 4hours, the office stuffs are working very slowly, They are basically disorganized & inefficient. Mostly insurance (Medi claim)department is worst catagory.
Narayana Health Care's reply, Dec 4, 2018
Dear Santanu,

We are extremely sorry for the inconvenience caused. Request you to share your concern with MRN number and contact number on [email protected] so our team can contact you to resolve the issue at the earliest.

Regards,
Narayana Health

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    Narayana Multi Speciality Hospital - not responding properly & appointments cancel