National Board Of Examination — fees amount of rs 1400 got deducted from my account but in my login page it again asking for fees

Address:Nainital, Uttarakhand

Sir/Maam.
Amount of fee has been deducted from my account while i was applying for neet application form but it is again asking me for the payment.
I have completed all my steps of registration including the payment but i have not got the receipt yet, and have also got the message regarding the successful payment by my bank .
Please its my request to solve my problem as soon as possible.
Thank you
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    Nodal Office, National Board of Examinations, St. John's Medical College, Bangalore, Karnataka, India - 560078
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