National Highways Authority Of India [NHAI] — 145 rs deducted when there is no 145 fee at all

I have travelled to chennai on 19th december 2020 from Nellore to Chennai. There are totally 4 tolls that i have to pass and no toll booth has 145 rs charge. Normal Toll Charges were also deducted. When i raised a complaint on Fastag, i just got a mrssage it is rejected Post investigation.What investigation has been done. I dont know. Here is the message from my bank"Dear Customer, chargeback raised on vehicle number AP28BU0779, trip number[protected] on[protected]:59:19, for an amount of Rs 145.00 is rejected post investigation"

The respective toll fees were already deducted for the concerned trip no. Here is the message

"Dear Customer, ICICI Bank FASTag linked vehicle no. AP28BU0779 has been debited with Rs 60.00 on[protected]:17:10 for toll charges with trip number[protected] at Sullurpet Plaza (NH- 16), (old Plaza on[protected]:59:19. Avl. bal. is Rs 510.00. Call [protected] in case of dispute."
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8414
    Pending
    0
    Resolved
    212
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information