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National Highways Authority Of India [NHAI] — 20 minutes waiting time at neemrana toll plaza

We have to wait 13-20 minutes at neemrana toll plaza (Nh 8).
There is always toll plaza operators short.
2-3 toll gates are always closed.
When we talked to the manager, he said complaint any where i don't care
. There is long que.
It too tuff to wait for 20 minutes at 45 degree temperature. There is a que of 35-40 vehicles.
2-3 toll gates are always closed.
There are 2-3 buses waiting for a long daily. Please do the needful. General public facing problems daily
Thanking you.
Sataypal singh ([protected])
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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075