National Highways Authority Of India [NHAI] — 500m long queues at toll gates on bangalore and chennai highway

We are facing more than 500 m Long queues starting from Bangalore at all the toll gates on the way to chennai, each toll gate taking 30 min to get crossed.

Currently it's krishnagiri till gate we are stuck at. Please help clear the traffic.

I Guess there is a rule that if toll gate clearance is taking longer than 3 mins, the vehicles should be allowed to go through without collecting toll amount till the traffic jam is cleared but I don't see the toll collectors following the same and they are actually causing traffic halt on the highways. Even ambulances getting blocked badly. This is very serious issue which needs immediate attention and should be resolved without delays.