National Highways Authority Of India [NHAI] — against toll plaza nhai panipat

Address:subhash mittal d-66 professor colony, Yamuna Nagar, Haryana, 135001

Dear sir
I was coming back from new delhi on 07 dec 2019 by car no. Hr02ak9102. While passing through nhai toll plaza panipat haryana at 22.40 an amount of rs 30/- has been deducted from my fastag (Bank statement attached) as well as forcibally charged manually at counter by an employee mr ankit (Reciept attached) same time he has misbehaved with me and my family.
It is very sad to say that reciept given by mr ankit at 22.43 is without my vehicle number.
He communicated us that people are not having sufficient balance in fastag account they pass toll without paying.
I was mentally harrased and i met with an accident due to his misbehavior
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Have you received any resolution? Staff at panipat till plaza is thief and thug.. they made gundagardi and extortion of money.. they always threatened family and loot the double amount and event don't give receipt and keep all money in thier pocket
Dear sir
At about 12.30 PM my son just crossed by VERNA Vehicle No MH02DJ5091. He was charged double the amount by informing there is no balance in fast tag. About 15 minutes prior to that the fasttag was debited Rs 145 at Ghauranda plaza and the remaining balance was Rs 1160.
First, why at panipat tioll plaza they charged double and what was the reasons of harashment

Plz return the excess amont and also inform the reason.
Regards
SKS
Dear Sir
It is very unfortunate that while crossing toll plaza by VERNA V. N. MH02DJ5091 my son was charged double the amount by informing there is no balance in fast tag. It was apx. 12.30 PM
Before 15 minutes crossing toll at Panpat, he was charged Rs 145 on the same fast tag and vehicle and remaining balance after that was Rs 1160.
Plz refund the eccess amount charged unnecessarily and also plz explain reasons of harashment.
Regards
SKS

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