National Highways Authority Of India [NHAI] — amount deducted from bank but no credit in fastag account

Address:

122017

Hi team,

Today on 17 sep i had done a fastag recharge of 2500 from app my fast tag and the payment was made using upi.
My fastag is from hdfc and the payment also was debited from hdfc up. The issue is the amount based on below sms attachment has been debited from my account but has not been credited to my fastag i'd. Hdfc bank says contact fastag customer services and fastag says connect to hdfc. Irony is both the parties are not willing to register any comments.

Request you to pls help me in resolving the issue and either reverse the charges or get the amount credited to my fastag.

In anticipation of a quick response.

Thanks,
Varun rathi
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