[Resolved]  National Highways Authority Of India [NHAI] — Arjunali Toll issue.

I went to igatpuri using the Nasik expressway on 26-Jan-2021. When I reach Arjunali toll. Toll operator try to scan my fast tag but as per him payment is not happening due to low balance and I paid 110 rs to booth number B05 ticket number is [[protected]] and started my journey. Later on I came to know that, Rs 110 is also debited from my fast tag account and the transaction number is 0010012101260825238594.
Attaching the toll receipt and fast tag message for your reference.
Kindly check the same and return the excess amount you have taken from me for a single journey.
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Feb 9, 2021
Complaint marked as Resolved 
How the ticket is inresolved status. Give me my additional money back by checking the given proofs.
Feb 09, 2021
Updated by rockmadav
How become my complaint is in resolve status. I have not received my money back.
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