National Highways Authority of India [NHAI] Complaints & Reviews

The person at the toll counter lied about fast tag balance low and gave a receipt manually upon checking my account, the d
fasttag amount rs 90 was already charged. corresponding fasttag msg is pasted below.

HDFC Bank FastTag deducted: Rs 90 for Vehicle No: MH31DV 5807 MA3FDEB1S00336821 at: Patanswangi Toll Plaza on:[protected]T19:10:18 Wallet: [protected] Bal: Rs 431.24

Our car had a fastag and he was charged with fastag of RS. 130 online today but then the person in Barahagoda toll plaza NH-06 asked him to stop as his machine was not working and charged him Rs. 260 again extra saying that he has to pay the penalty of Rs. 130+130 because the fastag isn't working. But, our fastag was working for which we paid a fine for nothing. Then when we complained them after few hours, we got a refund of Rs. 260 but the point is why someone with proper fastag on car be harassed because of the toll plaza's fault? Please make sure this doesn't happen in the future. Thank you!

Sir/madam
This is highly torture in day to day life, passing BETL toll at attibele Bengaluru for the residents near toll. They don't have any facilities for commuters living adjacent to toll. At least we need 1hr to pass 50mtrs. Let the toll have their own rules and regulations but why they are disturbing our daily day to day life. Horrible thing that the toll is at the center of town i.e attibele. Let they put fencing to their toll...

When I reached to tolla plaza at musunuru, kavali Nellore dt, Andhrapradesh..there was no amount in my fast tag and is running at low balance,

I haven't noticed it so it got little bit delayed to get recharge and it made problem to the vehicle who are in standing behind my car.

The person PHANI who said that he is shift incharge during this time and responded ke rudly instead of inconvenience of other vehicles.

Even I have paid double charge by cash, he continued to argue with us.

I am adding the photo of the same person.i want the team to take the action over this complaint to avoid the same for others travelers.

Respected Sir/ Madam,
I travelled from Nashik to Ghoti on 20 July 2021 at 17.21 and returned onthe same day at 19.17. On both time Ghoti Toll Plaza made deduction of Rs 120/- resulting the total deduction of Rs 240 /-
In this I request you to pay Kind attention regarding the complaint and please pay refund amount.

NH 544 Paliyekkara Toll Plaza Salem Kochi Highway, 680301.
This toll plaza is not adhering to any rules and regulations issued by NHAI such as tidiness, complaint book, display of rates, treating public in gentle way and avoiding road traffic by allowing vehicles to pass within 10 seconds. If you ask the toll booth staffs, they use bad language to shower on public. They use goons support to run the business. NHAI should interfere immediately and fix the issues permanently.

My village Gusain Sir district and Tehsil Bikaner is on National Highway No. 11, 33 km from Bikaner towards Jaipur If there is a provision of road lights in the area up to 1 km, then this accident will not happen. Therefore, please make arrangements to install road lights at the earliest, otherwise we will have to agitate. Rural Jugal Kishore [protected]

Date of incident[protected]
Time :13:49:30
Trip (RRN No / Trip No) 871627287902856026741P
/ [protected]
Plaza Name:Beliyad toll plaza - Lane ID:21

The scanner at the lane could not read the fast tag of my car with chas is number MA3EWB22SJD454538 on the first go . Instead of professional behaviour and technical help, the staff shouted like anything and put blame that my fast tag have not sufficient balance . My fast tag had sufficient balance and my fast tag was linked with chasis number of my car . They could have used the hand tag reader but they behaved unruly and put me out of the queue and made me wait for more than 20 minutes . On the second go scanner detected my fast tag . Instead of apologising they kept talking rudely with us.
As more than 20 minutes of my time have got wasted and have to suffer humilating behaviour without any reason, i request a full refund and also strict action .

Hello,

While travelling on Mumbai Pune express way dt 14.03.2021 a additional deduction was made as Chargeback Debit adjustment of Rs 1173.
There was a regular deduction of Rs 203 at sane toll same time. Please refund the deduction at the earliest.

Vilas Tawde
[protected]@gmail.com

Sir there is No fastag on PNC Dohna bareilly toll plaza .i am working in srms bareilly and daily cross this toll palza.but due to no fastag at this toll plaza .i waste lot of time due to traffic jam at toll plaza .
So please take necessary action for this because many others are also face this problem.

Dear sir

I am resident of jammu and I have to travel katra daily for my work, there is toll name ban toll on the way to katra and it charge Rs 215 daily and there is no provision for the daily travellers like.. it is too expensive for anyone to afford kindly look into the matter.

This has reference to my journey on 23july 2021 at ALEP 290 toll plaza transaction ID as in my indusind fast tag statement shows a deduction of rupees 600/- car number UP14CD3049 DATE 23JULY 2021 TIME as recorded in the statement is 11 hrs. 50 min 34 second. I think actual toll charge is much lower than what deducted. Please refund my excess amount immediately to my tag account.

Sir, Today I have face Fast tag low balance problem at borkhedi plaza, That time I gave to wait for @ 20 minutes, after that one IDFC FIST Bank fast tag person came & told me that i have to replace fadt tag for300 Rs then...he replace my first paytm fast tag...after return journry even recharge of 700 in IDFCfirst Bank fast tag...again it shows low balance...anf said to wait aside again 20 to 30 minutes...again person came & tell to replace fast tag...I thing this is one of the harassment to the people & most of vehicles are facing this problem but thry do not complain, I request authority please look into the matter urgently & avoid this.
regards
shrawan Chavan
vehicle no mh34am5704
mobile no [protected], [protected]
Chandrapur, Maharastra.

Vehicle No. GJ05RL6823
Deduction of 80 rs. From Choryasi toll plaza even the vehicle registered from Surat District

On 28-7-21 at 15:57 hours, while passing from Khed Shivapur toll naka, near Pune
Maharashtra, Tag no. 3XXXBC20. Vehicle No. MH14JH3893 Maruti Swift. Rs.100 is deducted through fast tag, even though no toll for MH12 & MH14 registered vehicles. At toll naka, informed lady clerk not to deduct, still deducted. Please look into & refund the money.
While on 18-7-21 Sunday when passing through same toll naka, money was not deducted.
Please refund

You should have clearly marked lanes for the ones with Fastag, where other vehicles cannot enter. It doesn't serve the purpose otherwise. What's the point of having Fastag if one has to wait donkeys years.

Yesterday my vehicle no kl24a4445 passed kollam bypass at 11.25 am and i have paid rs 25, by return time i have also debit 25+25 (extra charge), during my ist journey i have already paid 25 (penalty charge ) my paytm balance available 225 in my account, but the staff not understanding this things, they have to force 50 as penalty.

Myself mr. Raghubir shukla.. my plot was taken by nhai ..nhai promised me to provide compensation which is still not provided to me. Details are below.

Plot number - 905/5/2/2
Owner - Raghubir shukla
Village - bamitha (471105)
Tehsil - rajnagar
District- Chhatarpur (mp)
Contact number - [protected], [protected]

This is ridiculous I have made a complaint 15 days back for none using toll and money had been deducted from my account and money was not refunded yet and again they have deducted money again from my fashtag account.

Disappointing!
Mobile [protected]

Respected sir/Mam
I am from Naubad, Bidar, Karnatak.
The NH-50 Road project has been going from Naubad (Bidar) to Nanded via Udgir for three years.
Our Colony standing beside Jabshetty Layout Lane, and it is NON-AGRICULTURE (NA) Land with Panchayat Layout, Landmark is Opposite Ramachandra Layout and Beside Vasanta Law college on Bhalki Road Naubad, Bidar, Karnataka.
As it is now connected to NH-50, a year back...