National Highways Authority Of India [NHAI] — Balance in paytm but still have to pay in cash.

Address:

SSP PVT Limited

I have travelled to delhi on 18.01.2021 and used delhi faridabad flyway.The amount was deducted while i was on the way to delhi but while on returning to faridabad the person sitting on the toll counter asked for money .i have suffient balance in my paytm fast tag account but still they were asking for money, What is the use o[censored]sing this fast tag system when systems at your toll booth are not running apropriateley .This is harrasment for the commuters who are using this flyover.I request you to see into this matter as after having enough balance in the fasttag account and due to malfuctioning of toll booth machines commuters has to suffer