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[Resolved]  National Highways Authority Of India [NHAI] — charged toll tax rs.45/- besides having valid fas tag

I have travelled from lucknow to namisaranya (Neemsar) at sitapur district through itaunja toll plaza at 11.58.24 am on 28.06.2020. Toll plaza gave message on fas tag as blocked the card no. [protected]. Unfortunately i have to paid rs.45/- cash vide transation id[protected] tc/booth no.0440/p2 stp2 cash for car no. Up34 p9271.
But in return journey at 6.30 pm from same toll plaza no objection was raised and read toll plaza same fas tag without any objection.

Kindly inform what is our balance of fas tag, refund rs.45/- taken cash from me. Attached receipt at toll plaza.
Vipin kumar dwivedi
Mobile-[protected]
Email-id [protected]@rediffmail.com
Date-29.06.2020

charged toll tax rs.45/- besides having valid fas tag
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Complaint marked as Resolved Jul 2, 2020
No information I have received till today. Also no complaint number given. Vipin Kumar Dwivedi Mobile-9415083095
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    National Highways Authority of India [NHAI]
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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
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    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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