National Highways Authority Of India [NHAI] — Complaint against the Badarpur toll

Address:

House no 231 / Sector 16 A faridabad

Dear sir
I am the daily user of Badarpur toll since last 4years. Now the new vendor is managed the toll from last 30 days. The staff behaviour is very rude and when asked about the complainant register then they provide me the stationary register for complaint.

Secondly they doing the frauds because as per the earlier Toll policy is multiple rides are free within 24 hours but I attached the few online traction which is clearly visible that the charges detected from my fast card account with in 24 hours which is totally illegal.

Few samples of online traction is attached for the Reference.
Regards
Mohnesh Gupta
[protected]
You Paid Rs.14.00 at Badarpur faridabad Toll Plaza of HR51BM2696 on 04/11/20 20:15:54. Avl Bal Rs.506.55 Txn ID: FT[protected]

You Paid Rs.26.00 at Badarpur faridabad Toll Plaza of HR51BM2696 on 04/11/20 12:21:24. Avl Bal Rs.520.55 Txn ID: FT[protected]
You Paid Rs.14.00 at Badarpur faridabad Toll Plaza of HR51BM2696 on 03/11/20 21:39:01. Avl Bal Rs.546.55 Txn ID: FT[protected]