National Highways Authority Of India [NHAI] — complaint against toll tax levied from ex defence personnel

I, sub major d s pawar (Retd.) was traveling from pune to solapur on nh65 on 13th jan 2018. On production of id card and toll tax exemption card the officer present at the patas toll booth refused to consider it and insisted for paying the toll tax. He said we do not consider this type of exemption and you can complain for the same to the higher authority.

Please clearly state the present rule regading the toll exemption and if company operating the toll booth is at fault, take strict action against them so that ex-serviceman like me are not harrased by such people.

Thanks