National Highways Authority Of India [NHAI] — complaint - gurgaon faridabad toll

Sir,
We are living Gamon Colony, Durgapur -713203, since birth, but Highway Authority does consider us as human beings and so they enclose in front of bus stop and compel us to walk much more, whatever our physical situation may be ! Moreover trucks and vehicles used to stand near the stop and make us more trouble. Please take steps.

Faridabad gurgaon toll road is very risky in nights especially in rainy season because there are no lights on this road . We have been paying toll charges for many years now, still we are not getting basic necessities. We are tax paying citizens and we don't have basic necessities. Shameful

The Faridabad Gurgaon toll plaza operators are complete goons. Due to a conflict between the state government, central government and the toll plaza operators, the toll operators accepts only cash and UPI payments. There's no ETC Fast Tag implementation yet since many years, and the Government is least concerned about implementing the FastTag system at this toll. The toll operators, as a result of this, are charging double toll charges from many cars even though they are in the correct lane and already have a valid toll receipt or even doesn't keep cash money/change that needs to be returned back to the commuters when they pay, say for example, Rs 500 or Rs 2000 for the toll charges of just Rs 45. So, all commuters have to keep exact toll amount which is impossible to pay every day. The toll operators are rude, arrogant and are always in fighting mode. Even VIPs or Ministers don't pay toll tax and sometimes fight with the toll operators. There's no manager, supervisor or even a a concerned person who is available to resolve our problems. Since this toll plaza is is over a state highway, so nobody is responsible for taking care of this toll plaza, and even police are not present. NHAI should take immediate stringent action against this toll operators or should shut down this toll both.