National Highways Authority Of India [NHAI] — deduction of double fee on toll plaza

Sir, on 14july 2019 7.23pm (Jaipur to kota) i have paid 130 rs cash on kishorpura toll plaza but at same time this amount is also deducted through fastag also. Which is wrong while it should be refundable in my account. I bought a car with fastag facility (Axis bank) initally bank given 200 amount but i was not aware of this facility so i paid cash on toll plaza. But your office are aware about this then why this is done. Kindly do the needful.
Regards
Dr. Jyoti sidana
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Dec 31, 2019
Updated by sidana Jyoti
Kindly do the needful as soon as possible in above mentioned issue.
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Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

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