National Highways Authority Of India [NHAI] — deduction of toll from fastag account when exempted at khed shivapur for mh12 cars in maharashtra

Address:Khed shivapur, 411032

Passed thr Khed Shivapur in Pune district in MH 12 PH 8539 car on 14 Mar 2020. Toll is exempted for vehicles registered in Pune and Pimpari Chinchwad. There are two separate lanes for MH 12 and 14 registered numbered cars. The personnel manning the Toll confirmed that there would not be any charges levied to you. I had taken the exempted category lane also took lane but the toll has been deducted from FAsttag acct. Complaint book facility was not available at toll plaza and or email address was also not given to lodge complaints/or seek refund.
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Passed thr Khed Shivapur in Pune district in MH 12 QF 9298 car on 18 Jul 2021. Toll is exempted for vehicles registered in Pune and Pimpari Chinchwad. STILL TOLL IS DEDUCTED BY FASTAG.MY FASTAG STICKER WQS COVERED WITH HANDKEECHIEF AO AS NOT TO PAY THE TOLL.
Passed the Khed Shivapur in Pune district in MH 14 DT 2754 car on 9-Mar 2022. Toll is exempted for vehicles registered in Pune and Pimpari Chinchwad but still toll is deducted. Tried to raise the dispute but there is no proper dispute transaction type so cant able to raise the dispute.

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    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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