National Highways Authority Of India [NHAI] — double deduction of toll via cash as well as fast tag

Address:Hiwargaon Pawsa, Ahmednagar, Maharashtra

I was travelling from Nashik to Pune on 04-Nov-2019 via Express Way.
At Hiwargaon toll plaza, I have paid 120 Rs as toll charges for travelling up-to Pune. (Receipt Attached)
At Hiwargaon Toll plaza, I shown them receipt and after their scanning, barrior opened. When I reached at Pune, I received SMS as 80 Rs of toll is deducted from my Fastag. (SMS Snapshot attached)
If Toll Plaza will deduct such double charges then how consumer can trust on the Fastag System?
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8414
    Pending
    0
    Resolved
    212
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information