National Highways Authority Of India [Nhai] — excess collection toll charges on toll by using sbi fastag
Krkrishna_moorthy51@yahoo.co.in on Jan 10, 2019
Yesterday[protected] when i travel on my car tn 74 ar 9063 nagerkovil to thirunelveli on passing tollplaza at tamilnadu on nh7 bet section bet moondradaippu-anjugramam at km 185.387 km at 15.21.01 hrs and returnback from thirunelveli to nagerkovil passing same tollplaza at 17.06.45 hrs i remitt toll charges by using my sbifastag id 34161fa[protected]af03c0 for both trips rs 70 debited 2 times (Iers 70 x 2= rs 140) from my above fasttag. The staff at toll plaza informed me that if u back with 24 hours only rs 100 will be charged for to and fro trips,
For the[protected].21.01 and 17.06.45 trips the debit sms recd only at[protected].55 am and from it i seens that the amount of rs 140 was debited (Rs 70 x 2) instead of rs 100 for both to and fro trips with in 24 hrs period.
So, request that the excess amount debited from my sbifastag a/c of rs 40 may please b e refunded early.
In this regard i make a complaint thro tollfree no. 1033 and my complaint no, 506553 dt[protected] at about 7.36 pm.
I request early action in this regard and refund the amount of rs 40 to my sbifastag a/c.
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