National Highways Authority Of India [NHAI] — excess deduction on every time...

 
2 Reviews
 ashokmitra007 on May 18, 2018
I had taken fastag from hdfc very recently... Very poor support. I recharged it for 600 + (200 as safety deposit). After my 1st day, every day there is an excess deduction. Initially amount had been calculated as single journey even for return journey also.

Also there was double deduction for single entry.

Finally what happened was nearly 90 rs had been deducted when the toll charge was 35 rs. (I. E.. When the balance was 260 rs, i passed one toll plaza having 35 rs. After passing my balance came down to 170 rs)

I stopped to recharge fastag.

I made complaint. But no response... I am planning to file petition in consumer court. Can anybody guide?
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Dear Customer,

Please email your query to hdfc.fastag@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Anay
HDFC Bank Customer Assistance

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    National Highways Authority Of India [NHAI] - excess deduction on every time...