National Highways Authority Of India [NHAI] — extra deduction of money at toll plaza, parsoni khem, bihar

Address:

Gorakhpur, Uttar Pradesh

Hello concerned
I was travelling with my car no. Up53cw3403 having fastag on it. While driving on 24.04.2019 (09:47:31), at parsoni khem toll plaza the sensor did
Not work instantly, therefore the staff of toll plaza used a portable machine for the deduction of toll. After some time i received the message of the deduction of rs.100/- vide toll txn id:[protected]rp (At 09:47:31) and again the deduction of rs.50/-vide toll txn id:[protected]rp (At 10:07:44) for single way cross of toll plaza. Similarly while coming back through the same route again on 27.04.2019 the incident repeated same way but money deducted twice rs.100/- vide toll txn id:[protected]rp (At 16:17:41) and again rs.100/-vide toll
Txn id:[protected]rp (At 16:41:30).in this way for to and fro jouney total money deducted rs.350/- whereas it should have been deducted rs.200/- only.in this way there was the extra deduction of rs.150/-
At the time of returning i questioned about the extra deduction of money, but the staff of toll plaza denied saying that this type of mistake can not be possible.
I crossed many toll plaza on the same day of journey, but nowhere i got the problem except parsoni khem toll plaza.
My request is to make inquiry of the deduction of money on this toll plaza and get the remedy of such problem.
If the above query is found true, kindly return back of extra deducted amount rs.150/- in my account.
- a. K. Das, gorakhpur, u. P.