National Highways Authority Of India [NHAI] — Fast tag

There should be a separate Lane for fast tag holders and that Lane should be charged twice if you are there without fast tag.
However, lot of toll booths allow all vehicles causing inconvenience to fast tag holders.
In krishnagiri thopur toll road at 16.30 hrs on 14th August everyone was allowed. I was not able to see even the fast tag Lane and ended up in next Lane after 15 mins.
If fast tag has to work please help maintain the discipline and charge twice for non holders.
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We have face trouble during travelling from Mumbai to surat there is lots of dig on overtake lane and because of this our vehicle face some breakdown while paying complete toll tax.
Can you give the solution?
Fast tag sucks. It is totally buggy abusing system. I got this tag from IDFC bank. On Apr 14 2017, I was coming from Madivala to Electronic City Phase 1 through Bangalore Electronic City Elevated Way. At Electronic City Phase 1 BETL toll, it was showing "Tag is expired". It worked fine in same day morning & had Rs 450+ balance in my account. I showed the SMS that I got in from morning trip. But they didn't agree, and they made me pay Rs 45 for that. Total Rs 155 gone from my account that day for 4 times usage (it should be Rs 65 for a day pass).

For all kind of their technical issues at their backend/connectivity, they show "Tag is expired" message which is an abusive message to the consumer. Totally immature system.
Hi,

Today I went to NHAI POS for new RFID. I come to know that they will charge 200 for the sticker and 200 deposit and 100 minimum balance.

I don't understand why they need to have 200 deposit and 100 minimum balance. Any way it is a prepaid card. I think it fishy.

It is discouraging to buy a fasttag RFID.

With this approach we can not attract semiurban and rural population into this program. It will government failure of the program.

Instead of this allow every toll booth to sell this tag with card. It can be built a android/ iOS app which can capture the image and create account on the fly. This will increase the usage and program can be implemented effectively.
Also increase the fasttag lane and discourage to use cash or card in the booth.
Hi, I traveled today from Nelamangala to Bangalore, at around 12.40 pm, when I entered at Tool plaza 5 from Nelamangala side, they don't have Fast Tag Facility, the staff are so rude, they are asking why I took Fast tag ? Also spoke with Mr Kiran ( Fast tag Dept ) he said pay cash or go by service road, when I asked why they don't have facility, he had no answer. Finally I had to reverse and go by service road, then why we should use Fast tag ? Why can't an Fast tag facility provided at all entry points ?

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