National Highways Authority Of India [NHAI] — fast tag lane not working.

Address:600041
Website:Fastag

After lot of chasing and struggle i got hands on fastag from hdfc and was very happy to use it to save time plus wanted to be part of something new which nhai is implementing, my happines was shortlived when i figured out i still had to wait and waste time at these two toll plazas 1) paranur (Both to and fro) 2) athur (Both to and fro) 3) vikravandi (Both to and fro) 4) senguruchi (Both to and fro) 5) thirumandurai (Both to and fro) 6) samayapuram (Both to and fro) 6) boothakudi (Both to and fro) 7) chitampatti (Both to and fro) 8) eliyarpathi (Both to and fro)... Yes the fastag lanes are not working and at fastag lane was blocked by some load truck supposedly belonging to your project work, truck took 2 to 3 minutes to move and give way! Truck driver was having a chat with toll booth operator while truck blocking the the lane at exit, then manual detection of fastag was done and i was let thru! Please look into this and help us in having smooth flow thru fastag lanes.
This is my third complaint against fastag lanes and still no response on this toll plazas as i am frequent traveller i notice no difference while travelling many times.
If you are unable to sort it out please dont ask to buy fastag and also refund the amount we have paid initially.

Thanking you.
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The Dappar toll on chandigarh-Ambala highway is filled with non fast tag users on fast tag lane. The staff there is least bothered about fast tag and charging cash in the fast tag lane too.

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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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