National Highways Authority Of India [NHAI] — fastag by equitas bank

Address:

flat 4 madhurams appt 3 rkmani road kalashetra colony beasant nagar, Chennai, Tamil Nadu, 600090

I am chennai based. For renewal of kyc for fastag, none of the equitas bank branches are accepting my form. They are asking me to got to ambattur branch
Which is 30 km from my residence,
The branch in kk nagar, mambalam, t nagar and usman road are not accepting my kyc details.
The message from equitas says all branches will accept.
This bank has to be cancelled from issuing fastag because of such shoddy service.