National Highways Authority Of India [NHAI] — fastag lane mismanagement on nh7

I m going from bhawanigarh to chandigarh on nh7 on 18-7-18 . fastag lane management near bhawanigarh toll was good but after that on two consecutive tolles near Patiala and zirakpur there was no management on fastag lane, non fastag vehicles also going from that lane .according to rules non fastag vehicles should have to pay double toll fees but the staff on that tolls nethier care about the fastag lane nor the rules. It was very disapointing...