National Highways Authority Of India [NHAI] — first tag deduct, monthly issue every month, double deduct, kindly first tag cancel

Address:

Asansole(W.B),Axis Bank First Tag,

To Ref No:-FASTag/Autosweep/[protected]/[protected], deduct of Rs.510/-
The Incharge
Axis Bank(fastag)

Dear Sir,
I would like to inform you that I have been a fastag user only Shaktigarh to Dunlop Toll Plaza, because Bankopa Toll Plaza(370001), every month recharge against my vehicle Reg No.WB-40AP/2669, this month also recharge amount of Rs.285/, pass name--Local 20km.I am service Durgapur Steel Plant(SAIL), since the last few years and since I am a daily traveller on that road and Banskopa Toll Plaza and monthly amount and one month (June2021) paid dt.30/6/2021, Rec No.2311059.However, inspite of that an amount of Rs.75/- deducted when i am crossing the toll Plaza, today the same deducted.Kindly check all previous my deduct amount of fastag Axis Bank and reimburse the money at the earliest.If any quiry kindly contact to Manager, Banskopa Toll Plaza.and Banskopa toll Plaza money receipt and cancel my Axis Bank Fast Tag system dated 22/5/2021.Return my previous deducted toll tax amount (Double) and immediate stop and cancel my First Tag.
your"s faithfully,
Ashim Kumar Mukhopadhyay, Dt.07/07/2021. Copy to:-Hon'ble Minister, Mr Sadhan Pandey, Consumer Affairs Deptt.
Mob No.[protected], [protected] Kreta Surakha Bhawan, 3rd Floor, 11A, Mirza Ghalib Street, Kolkata--700087Govt of West Bengal.