National Highways Authority Of India [NHAI] — Forcefully extortion of toll from a defence personnel

Address:

LODAWAL toll plaza (panipat jalandhar NH-1)

Sir/Madam,

I am a defence personnel and i was moving from delhi to pathankot on 20 Sep 20 by my own car on a official duty with my movement order.
The incident was occurred with me at toll plaza LADOWAL (328 km on panipat jalandhar NH-1).
My car UP53CS8518 passed this toll plaza from booth 06 & operator 00566 dated 20 Sep 20 at 14:36.
The operator was rudely misbehaved and forcefully extorted of toll even after producing my movement order.

I request you kindly look into this matter and issue a guideline for specially this toll plaza manager and operators.