National Highways Authority Of India [NHAI] — long waiting at toll plaza

Address:A-7, KH 30/2, MAIN WAZIABAD ROAD, BRIJPURI, New Delhi, Delhi

I was travelling from Delhi to Sikandrabad via Ghaziabad-Ali garh toll plaza on 17th june 2019 about 21:00pm. I have to wait more then 10 mins there and told the executive available there that I am waiting more then 3 mins and not eligible to pay toll. rudely he reply that you pay and do CASE on us. I was about to attend a marriage so in hurry I paid return toll. same day about 23:03pm I returned and again waiting about 10mins at same toll. both ways video available. I request to refund my paid amount and penalize the culprits to stop harness to others as well.
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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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