National Highways Authority Of India [NHAI] — Misbehave of the toll plaza staff especially the head of the murthal toll plaza and no proper management of the toll plaza.

Address:

NHAI murthal toll plaza

On 22 oct 2020 me and my family were travelling to our hometown (Himachal Pradesh), when we reached the murthal toll plaza there we saw that the cars, trucks and buses were violating the lines to get first in the line and this activity creates a lot of problem to the people who are coming in proper line. So after reaching the murthal toll plaza my father moved out of the car just to see that whether what is taking the cars so long to move. My father walked to the starting of the line just to help the drivers to move forward quickly because it was taking a lot of time as we were stucked in the toll plaza for more than 45 minutes. But when a staff member saw my father helping others to move forward so the toll staff started misbehaving with them and started blaming them with wrong allegation that he is helping people to move out of the toll without making them. 2 - 4 people started pulling them with their shirts without even noticing their age and my father also have vocal problem but still they didn’t stop doing misbehave. After that they call the police just to prove their point but the police also understood our point and and made them understand their mistake. But still they didn’t stop doing misbehave even my mother was also with us. This misbehave of them is unbearable. It is my humble request to take strict action against those goons.