National Highways Authority Of India [NHAI] — Misbehavior by toll collector

Address:

Meerut daurala toll

I was coming back from kedarnath yesterday i.e. 2nd early morning around 2:00 AM. At toll plaza while entering meerut after daurala, I saw that this guy was taking cash from every customer as fastag was not working may be so i have also offered cash at my turn. He asked double charge while saying it is fastag lane. So i told him that my car is having fastag and system is not working so he started abusing me and started threatning me. As i was alone and there was lot of toll workers around there i kept myself quit. Than he asked one person to scan my fastag and again started abusive language.
I am in big trauma since that time. I am a common men and such kind of language i have never heard.
Kindly take proper action please.