National Highways Authority Of India [NHAI] — omr toll plaza barrier damaged the car

A bike passed on the toll plaza line becuase of which the automatic barrier dropped down and damaged the car. The people is the toll plaza are very rude and asked to move the car without any response given for the damage. They are not suppose to send a bike in the car lane and this caused the issue. The toll plaza people are saying it is not there issue. They did not manage it properly because of which the damage happened. Please take a action against it.