National Highways Authority Of India [NHAI] — pampampallam toll plaza-additionally deducted toll - refund

Address:Palakkad, Kerala, 678624

Sir vehicle number kl09ah5257 was registered under monthly passby paying rs255/month. I have been told by the toll authorities to change to fastag so that need not to come to office for renewal and it will automatic. Since i have paid 255 cash for feb 2019, while changing to fastag it was activated by the toll authorities as monthly pass. But while crossing the toll in march again regular toll charges was dedcuted (Rs 120.00) causing much inconvenience. While reporting the same again the monthly pass of rs 255 was deducted with effect from 12.03.2019. Having renewed the monthly pass i request you to refund the addtionally collected rs 120.00 immediately
Regards chithra
Was this information helpful?
No (0)
Yes (0)
Mar 12, 2019
Updated by Jawahar Chettiar
Sir
Vehicle number KL09AH5257 was registered under monthly pass by paying Rs255/month.I have been told by the toll authorities to change to fastag so that I need not to come to office for renewal and it will automatic.Since I have paid 255 by Cash for Feb 2019, while changing to fastag it was activated by the toll authorities as monthly pass.But while crossing the toll in March again regular toll charges were dedcuted (Rs 120.00) causing much inconvenience.While reporting the same again the monthly pass of Rs 255 was deducted with effect from 12.03.2019.Having renewed the monthly pass I request you to refund the additionally collected Rs 120.00 immediately in my account.
Regards
Chithra
Complaint comments 

Comments

My fast tag account was debited twice at the same time on same toll with no delay.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8414
    Pending
    0
    Resolved
    212
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information