National Highways Authority Of India [NHAI] — paytm fastag very pathetic service

Address:

Nashik, Maharashtra, 422001

I put paytm fastag on my car but now not able to recharge it or add money to fastag. I called paytm 3-4 times but they not responding properly and put call on hold for 15 minutes and no answer. Is this way? Why we use fatag then and why it made compulsory?

This is really playing with customer because we following advance technologies but not focusing basic about service. This paytm i almost called number of times for same and no proper respond. Even no information on tag replacement also.

Pramod sonune
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