National Highways Authority Of India [NHAI] — porur toll plaza - creating traffic about 1.30hours

Address:

Porur Toll plaza, Tiruvallur, Tamil Nadu

Dear Sir,
I am working in Mahindra world city. Daily I was travelling from Chengalpattu to Madhavaram crossing Porur Toll plaza. From evening 6.30 to cross this Porur Toll we were waiting 1hour minimum. Why can't allow free passing atleast during evening peak office hours. We are literally struggling to reach home daily. Kindly take some necessary actions to avoid this traffic. Highway is meant to travel soon but this frustrating everyone a lot daily. Please take this complaint seriously and provide a trouble free travelling for us.Respect people time this Highway is not helpful people only making us angry every time we cross here. Expecting a strict action please