[Resolved]  National Highways Authority Of India [NHAI] — Return journey benefit not given jaipur to ajmer and back

Address:

NHAI-NEW DELHI

I had travelled by car from Jaipur to Ajmer on NH8 on[protected]. The onward and return journey was completed within less than six hours.
On checking the deductions from my FASTTAG for the journey, found that return journey benefit was given by TOLL PLAZA GEGAL, but the benefit was not given by TOLL PLAZA JAIPUR PLAZA and KISHANGARH PLAZA and full amount was charged by both the PLAZAs for the return journey in spite of the journey having been completed in less ten six hours.
You are requested to examine the issue and issue refund for the excess amount charged for the journey. Also please update the software for these and all other PLAZAs where excess charges are being levied and travellers fleeced.