National Highways Authority Of India [NHAI] — timing on ludhiana jalandhar till

Address:

Ludhiana, Punjab

It took us 13 mins to get off the toll both and the official says there is no such rules
Have the vedio in proof. If it says on google it’s allowed on google 2:50 mins how can the stop more than hunderd of cars. On 8 december timing 5:50pm. If this rule is not applicable then why wrong indications on google. What’s the exact rule and format. And if we really have some proplems as a youth to whom we should go to. How to expect to get it resolved from the government we chose