National Highways Authority Of India [NHAI] — toll collect instead of 8 mins wait

Hi
We were asked to pay toll instead of waiting in queue for 8 mins. Please justify the reason for same. When asked the person on the booth, he simply said we have to pay the Toll.
Toll:Ludhiana GT Road (Near Phillaur bridge)
Amount for 2 way toll :INR 180/-
The rule says not to pay any toll if queue exceeds 3 mins of waiting. Please confirm so that we can reconsider next time onwards
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

We gone thorugh toll plaza and within 6 hour came back but he refused for entry and wanted us to take receipt again. Within 12 houts if we comeback as per rule how can toll plaza can force to take up receipt

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8416
    Pending
    0
    Resolved
    212
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information