National Highways Authority Of India [NHAI] — Toll collected in cash despite fund available in fastag

I travelled to seoni on 02/01/21. i crossed three tolls vide trip no[protected],[protected],[protected] and during return within 12 hours i crossed these plazas. while alonia & madai plaza debited return journey amount propotionately, but bahoripar showed fasttag as blacklisted and took rs125 in cash vide receipt no [protected] at 18:36:06 hrs. despite availability of rs433.62 at that moment in my account. they not only asked to shift two lanes, but humiliation is also inflicted as various vehicles queued up and it is customer who is considered thief. please arrange to refund excess amount affected on CASH. copy of receipt is attached for reference