National Highways Authority Of India [NHAI] — Toll plaza staff threatened

Address:

Pallikonda toll plaza vellore district

Dear sir,
I am senthil kumar and was traveling from Bangalore to chennai on 28 May with family when we were near pallikonda toll plaza due to heavy traffic in connecting road as per Google map we diverted and tried to join the highway near a place called ramapuram..
But there was a checkpost and a man was standing and not allowed us to pass and said that vehicles must not come this side as per collector order and he said that we was police.
As my daughter was sick I requested to allow but he threatened us and was very rude and asked us to go back and pay the toll..
Can u pls check if there is any collector order in pallikonda toll plaza reg same and due to emergency also they dint allow us when I asked him to show the police ID then he refused and said that he was toll staff..
These toll people have appointed local goons to threaten the traveller's and also they have created a checkpost, a police booth and hoarding of vellore district collector...
Even if the order is true they must have allowed emergency cases...hope you can understand...and expect a reply from your good office so that others are not threatened, harnessed by these local goons..appointed by pallikonda toll ...
senthil.[protected]@gmail.com ..

Thanks
Senthil kumar