National Highways Authority Of India [NHAI] — Toll poll hit's front mirror of car

Address:

Landheri Toll, Hisar, Haryana

My vehicle number HR24AD7731 is passing Landheri Toll, Hisar, Haryana. When there is green light in toll pass-way and I was crossing the passing way . Toll poll suddenly hits our front mirror. It happened at 4:30 p.m on 18/05/2022 ( Wednesday) .When I start complaining about this to staff. They start misbehaving and mishandling with us. They threatened us and said do anything you want. I had attached a picture with it. Please, take a correct action against it. So, No another one can suffer with such kind of misbehaving.There fast tag reader does not operate properly and they operate the toll poll manually . Please check CCTV photographs of that time.