National Highways Authority Of India [NHAI] — toll staff mismanagement and rudely behaviour by drunk employee bhanwar singh

Address:Jharna dudu jaipur, Jaipur, Rajasthan, 303007

Dear sir
My self chandra bhan jat (Its) going dudu to ajmer by my personal vehicle rj14cv1853 with my family on dated 01 dec 2019.
When i enter at green signled toll lane at gvk kisangarh toll plaza. Toll staff close the lane without any pre sign
When i ask to why do this there was no satisfactory ans by toll staff.
Mr bhawar singh (Toll employee) look like havy drunk and abusing in non sence manner. I request him to pass me but he was not accepting my request.
For your witness you can check 10:30pm to 10:50pm toll cctv footage.
How we can tolrate this type of staff behaviour and mismanagment at toll.
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