National Highways Authority Of India [NHAI] — Unauthorized Charges at Toll at Srinagar Toll Plaza on 17.06.2022

On 17.06.2022, at srinagar Toll Plaza (KM 74.500 on NH2) I was charged Rs. 240/- vide Ticket No. 1H6M2563, Operator SAT2279, Booth Lane1 - FASTag, Date & Time 17/06/2022 23.25.53, Car No. UP80EP8176. I told that I have sufficient balance, still Operator not only charged but also misbehaved. Being night time & young lady in car, paid the cash. Later SMS received that Rs. 120/- were deducted on FASTag No. MA3NFG81SJ. Needless to say that there was no problem in FASTag deduction on same journey at Mahuvan Toll Plaza on 17.06.2022 at 21.52.44 & Badarpur Faridabad on 18.06.2022 at 00.53.05. I want my Rs. 240/- back along with compensation and also demand for action against misbehaving employee.
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