National Highways Authority Of India [NHAI] — waiting at kaza toll plaza

Address:Krishna, Andhra Pradesh, 520010

We waited 25 min for pass through kaja tole plaza between vijayawada and guntur.
We asked when we paying rs.128/- for up
And down about waiting and rules. But
They simply laughed and said no rule.
We explain but he did not listen and they
Called security people for arguments.
I am with family my wife does not like to
Fight on roads. I felted very bad regarding
Careless answered. U can examine what i
Said. I[censored] put spy 100% u can agree with my
Complient. Any way please go through this
And help to citizens of india. If possible send copy of the 3 minutes rules.
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    National Highways Authority of India [NHAI] Phone
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    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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