[Resolved] National Highways Authority Of India [Nhai] — Windscreen Broken
Gurgaon, Haryana, India
On 10-Dec-2016, I was coming from Gurgaon and going towards Manesar side via Toll Plaza ID- KM42. I have shown my local ID proof and allowed to be exempted by Toll tax operator. As I started to cross, barrier rod comes down and hit my windscreen which resulted to be windscreen broken. I registered my complaint with local Toll plaza team and CCTV photage also verified by Toll plaza team, They accepted it as there technical fault(Refer Enclosed Complaint form) and assured me for its reimbursement.
I was following about the same incident reimbursement with Toll plaza PRO office(Mr. Ratan Lal) and they are not ready to pay the actual expenses charges even after one month. Request you to look after into this matter and suggest some solution at the earliest.
Complaint marked as Resolved Jan 17, 2017
How its being resolved, please explain..
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