National Institute Of Open Schooling — one candidate two times fee deducted

The
Director of nios
Dehradun (Uttarakhand)

Respected sir,

I beg to say that on 28 june 2018 from the atm card of pnb (Punjab national bank) account number[protected] during the fee deposition of 2nd year of d el ed course, process failed has been shown by the atm two time but after. Sometime (5 minutes) from account fees has been deposited two times i. E. Rupees 6060 and 6060 while for two times. I have applied for the fees deposit of only one candidate who is diksha badhani d/o harish chandra badhani. Who's enrollment number is[protected]. How is it possible that the fees of a single candidate can be deposited twice a time.
Sir,
Pnb (Punjab national bank) said that the fees that has been deducted two times for single candidate has gone to merchant's account.