National Institute Of Open Schooling — payment failed but amount deducted from credit card

Address:Mumbai City, Maharashtra

ON 29th of September 2017, I made 3 transactions of Rs. 4553 to NIOS, out of which my third or the last transaction of them did not make payment but it resulted in the deduction of 4553 from my credit limit. In this particular transaction, I put my OPT after which it stated transaction not made, but money was debited from my credit card account. I have received a monthly statement from SBI card on 6th of October 2017. I have also lodged a complaint to SBI credit card customer care thinking it would be their fault. But after 3 months they finally said that this fault is to be repaid by NIOS side. Please look into the issue and payback the money as it costs a lot for a student like me.

Payment made by SBI credit card.
Name of the card holder- Prince Kumar
Credit card Number- xxxx[protected]
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National Institute of Open Schooling customer support has been notified about the posted complaint.
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Sir/mam
my name is vivek kumar my roll no is[protected]. I have passed class 10th through
niosapril 2014 i request for my certificate provided in my correct adress
my adress

h.No.143.C/o.Marcus furtado
sanvocotto, cuncolim, salcete,
goa pin 403703

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