National Institute Of Open Schooling — payment grievance

Address:

New Delhi, Delhi, 110065

Sir/ madam
I would like to bring to your notice that i had applied for my brother's admission in nios on 14 march 2018 and made the payment rs 3642/- online through icici debit card. The amount of rs 3642/- was debited from my account but the payment status was not updated at nios website. Then on the next day i personally visited the regional headquarters in noida for further completing the admission process. That day also payment status for the applied admission was shown as payment not made in your system, so i had to make the payment again on 15 march 2018.
Today it was bring to my notice through the icici bank authorities that the particular transaction of rs 3642/- made on 14 march 2018 is claimed by the merchant i. E nios. Therefore, i request you to kindly look into the matter and initiate the refund as soon as possbile.

Below mentioned are the details of admission and transacton no.

Reference no. - n[protected]

Student name - sanyam

Father's name - sunil

Mother's name - indu

Course - senior secondary (12th)

Transaction id - sb498800

Transaction date - 14 march 2018

Transaction description - vin/paymentspay/[protected]/0

Amount - rs 3642.99 /-


For any further verbal communication pls contact me at [protected]/ [protected]

Regards

Swati ([protected])