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Sir, thank you for your help. Reference is made to your post on 28 Jul 18. I am sending the bank statement from 09 Jul 18 to 16 Jul 18, on both these days I have paid the amount in duplicate. The Txn Reference numbers are [protected]IGADXYBKB5 and [protected]IGADZBHUI7 on 09 Jul 16 and 16 Jul 16 respectively. The transactions were made online. Please help me further. Thank you
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A-24/25, Institutional Area,Sector - 62, Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201309
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team