National Institute Of Open Schooling — refund of double payment as admission fee

Sir,

My enrolment no, is [protected]. I have paid my second year admission fee of rs 6010/- on 09 jul 18 through inb payu payments private ltd in nios website, which was a unsuccessful transaction as per your site. The tx id was igadxybkb5. I have waited for a week for the refund and paid the same amount again on 16 jul 18, which was the last day for the fee, through inb i collect (Tx id-igadzbhui7). I have contacted my bank (Sbi) and confirmed the transaction two times. Please do the needful for refunding my hard earned money back.

Thanking you,
With regards

Reshma a
Was this information helpful?
No (0)
Yes (0)
National Institute of Open Schooling customer support has been notified about the posted complaint.
Jul 26, 2018
Updated by Reshma Jijish
Sir,

My enrolment no, is [protected]. I have paid my second year admission fee of Rs 6010/- on 09 Jul 18 through INB PayU payments private Ltd in NIOS website, which was a unsuccessful transaction as per your site. The Tx ID was IGADXYBKB5. I have waited for a week for the refund and paid the same amount again on 16 Jul 18, which was the last day for the fee, through INB i collect (Tx ID-IGADZBHUI7). I have contacted my bank (SBI) and confirmed the transaction of both the payment to NIOS. Please do the needful for refunding my hard earned money back.

Thanking you,
With regards

Reshma A
Aug 27, 2018
Updated by Reshma Jijish
Sir, thank you for your help. Reference is made to your post on 28 Jul 18. I am sending the bank statement from 09 Jul 18 to 16 Jul 18, on both these days I have paid the amount in duplicate. The Txn Reference numbers are [protected]IGADXYBKB5 and [protected]IGADZBHUI7 on 09 Jul 16 and 16 Jul 16 respectively. The transactions were made online. Please help me further. Thank you

Sep 13, 2018
Updated by Reshma Jijish
Sir,
My complaints are not attending by the authority for the last two months. I have complained on 26 Jul and 27 Aug 2018 regarding the duplicate submission of fee Rs 6010/- . Second time fee was submitted after waiting for a week to update my status of first payment, which was not done by the NIOS. Complaints have been registered again after 10 days of second fee submission. Such type of an irresponsible institute is a burden to our nation.You are bothered only for collection of money; not the interest of students or their hard earned money. Do something!!!
Complaint comments 

Comments

Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
Sir, thank you for your help. Reference is made to your post on 28 Jul 18. I am sending the bank statement from 09 Jul 18 to 16 Jul 18, on both these days I have paid the amount in duplicate. The Txn Reference numbers are [protected]IGADXYBKB5 and [protected]IGADZBHUI7 on 09 Jul 16 and 16 Jul 16 respectively. The transactions were made online. Please help me further. Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Institute of Open Schooling
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    1051
    Pending
    0
    Resolved
    89
    National Institute of Open Schooling Address
    A-24/25, Institutional Area,Sector - 62, Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201309
    View all National Institute of Open Schooling contact information