National Insurance Company — bank of india national swasthya bima policy

Jagdip Vaishnav

Address:

Mumbai City, Maharashtra, 400007

Sir

Bank of india national swasthya bima policy
Policy no[protected]
Miss amola vaishnav
—
I am having this policy since last 10 years, i am aged 72.
I am not aware whether this time policy has been renewed
Or not.

I have not received any reminder/intimation. I also check my
Bank account. You will agree at this age, person forgets more

Please extend your kind cooperation

C 33 parvati mansion amola vaishnav
214 d b marg senior citizen
Mumbai 400007
Mobile - [protected]
Try the new yahoo mail

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National Insurance Company customer support has been notified about the posted complaint.

Nov 25, 2017

Updated by Jagdip Vaishnav Policy no —[protected]
In the name of — amola vaishnav
Age — 72
—
I am no aware whether i have renewed this policy for the year[protected]
Or not. I did not receive any intimation from your side.

Please inform me, i also check my bank accpunt

You arr requested to contact me on mobile — [protected]

Thanking you

Amola vaishnav
Senior citizen
Mumbai

Nov 27, 2017

Updated by Jagdip Vaishnav Copy of mail sent to ombudsman — irda
—

— forwarded message —
From: jagdip vaishnav
To: "bimalokpal. [protected]@ecoi.co.in"
Sent: monday, 27 november 2017 9:20 pm
Subject:

Sir
National insurance co — mumbai
Boi national swasthya bima policy
Policy no[protected]
Policy holder — amola vaishnav
—
I regret to inform that when policy holder wants to contact
Issuing branch, code no - 246011, at navjivan commercial
Premises chs, mumbai 400028, no one is attending phone
Calls made on landline[protected] or on mobile number -
[protected].

Mobile possessor at least should contact caller after noticing
Miscalls. But it is not being done.

This exposes poor customer service.

Amola vaishnav
[protected]