[Resolved] National Insurance Company — Motor renewal

Neeraj Maan206

from Delhi, Delhi

Address:	New Delhi, Delhi, 110062
Website:	nationalinsuranceindia.nic.co.in/portal/page/portal/Corporate/Home/RenewPolicyPage

Last year, i enrolled under national insurance for my 2 wheeler- Splender Pro Plus ( Self Start) bearing no DL 11 SB-3263 by Policy Number[protected]. But on 19th November 2015 I tried online renewal, but at site it demands for 20 digit Policy number but i am provided 18 digit policy number ( above mentioned) as per policy bind provided. i approach NIC, from there i got cell number of Mr. Vishal Jain ( [protected]). He send me the link for online renewal. At 14:26 hrs i tried online renewal through HDFC credit card-[protected] of Rs. 857. The same amount was deducted from my card, payment was successful but policy was not generated.Till today i am approaching Mr. Vishal Jain but there is no proper reply from him. My transaction ID is EASI[protected] Online complaint ID is[protected]

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Complaint marked as Resolved

National Insurance Company customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2015

National Insurance Company Customer Care's response Dear Sir, We sincerely regret the inconvenience caused. We checked and found that the Policy has already been issued and policy number is[protected]. Kindly provide your email id to enable us to send the policy pdf. You may write to portal.[protected]@nic.co.in